Microsoft Dynamics 365 Customization and Configuration (legacy) — Question 67

For which three scenarios can you enable duplicate detection? Each correct answer presents a complete solution.

Answer options

• A. when Microsoft Dynamics 365 for Outlook goes from offline to online
• B. when a record is created or updated
• C. during data import
• D. when a record is deleted or deactivated
• E. when Microsoft Dynamics 365 for Outlook goes from online to offline

Correct answer: A, B, C

Explanation

The correct answers are A, B, and C because duplicate detection can be enabled when Microsoft Dynamics 365 for Outlook reconnects to the online environment, when records are created or modified to catch duplicates, and during data import processes. Option D is incorrect because duplicate detection does not apply when records are deleted or deactivated, and option E is not relevant to enabling duplicate detection.