Microsoft Dynamics 365 Customization and Configuration (legacy) — Question 57

You create a workflow that automatically sends an email when a condition is met.
The staff reports that emails are not been sent as expected.
You need to correct the issue.
What should you do?

Answer options

• A. Export the workflow.
• B. Set the workflow to required.
• C. Publish the workflow.
• D. Activate the workflow.

Correct answer: D

Explanation

The correct answer is D, as activating the workflow is necessary for it to function and send emails. Options A, B, and C do not address the need to enable the workflow for it to operate; exporting, setting as required, or publishing alone do not ensure that the workflow is actively running.