Microsoft Dynamics 365 Customization and Configuration (legacy) — Question 49

You need to create a process that prompts users with questions and captures their answers.
Which process type should you use?

Answer options

• A. business rule
• B. dialog
• C. custom action
• D. background workflow

Correct answer: B

Explanation

The correct choice is 'dialog' because it is specifically designed to interact with users by asking questions and collecting their responses. The other options, such as 'business rule', 'custom action', and 'background workflow', do not facilitate direct user interaction in the same way.