Microsoft Dynamics 365 Customization and Configuration (legacy) — Question 2

You create a workflow and set the scope to User (default). UserA owns the workflow.
UserB is making bulk changes on records that will trigger the workflow.
Which records will this workflow affect?

Answer options

• A. records owned by users in the same business unit as UserB
• B. records owned by UserA
• C. records owned by UserB
• D. records owned by either UserA or UserB

Correct answer: C

Explanation

The workflow is set to User scope, meaning it will only trigger for records that UserA owns. However, since UserB is making changes, the workflow will only affect the records owned by UserB, as they are the ones triggering the action that activates the workflow. Records owned by UserA or shared with UserB will not be affected.