Microsoft Dynamics 365 Fundamentals (CRM) — Question 132

A company is using a customer engagement app in Dynamics 365.

A user requests a list of all accounts with disqualified leads.

You need to provide the list.

What should you use?

Answer options

• A. Categorized search
• B. Advanced Filter
• C. Relevance search
• D. Quick Find

Correct answer: B

Explanation

The correct choice is B, Advanced Filter, as it allows for specific criteria to be set, making it possible to filter accounts based on the status of leads. The other options, like A (Categorized search) and C (Relevance search), do not offer the same level of specificity for this particular request, while D (Quick Find) is limited to searching for records but not filtering based on detailed criteria.