Microsoft Dynamics 365 Fundamentals (legacy) — Question 30

A company uses Microsoft Exchange Online.
Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales.
Which three components are synchronized between Dynamics 365 Sales and Outlook?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Tasks
• B. Appointments
• C. Phone calls
• D. Accounts
• E. Contacts

Correct answer: A, B, E

Explanation

The correct answers are A, B, and E because Tasks, Appointments, and Contacts are specifically designed to sync between Dynamics 365 Sales and Outlook. Phone calls and Accounts do not have synchronization capabilities in this context.