Microsoft Dynamics 365 Fundamentals — Question 25

A Dynamics 365 administrator deploys Dynamics 365 for Marketing.
Which two components are available then using the Marketing component of Dynamics 365? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Surveys
• B. Sales Hub
• C. Voice of the Customer
• D. Customer Service Hub

Correct answer: A, C

Explanation

The correct answers are A and C because Surveys and Voice of the Customer are both tools integrated into the Marketing component of Dynamics 365, allowing for effective customer engagement and feedback collection. Options B and D, the Sales Hub and Customer Service Hub, are related to other areas of Dynamics 365 and do not pertain specifically to the Marketing functionalities.