Microsoft Dynamics 365 + Power Platform Solution Architect (legacy) — Question 12

A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into Dynamics 365 Sales.
You need to recommend a data-loading solution.
What should you recommend?

Answer options

• A. Use the Dynamics 365 Import Tool.
• B. Use the Import from Excel feature.
• C. Use the Excel Template feature
• D. Add to an existing list of contacts in a static worksheet.

Correct answer: A

Explanation

The Dynamics 365 Import Tool is specifically designed to facilitate the importing of data into Dynamics 365 Sales, making it the best choice in this scenario. The Import from Excel feature is not as direct for bulk data loading, while the Excel Template feature is more about formatting rather than importing data. Adding to an existing list in a static worksheet does not effectively address the need to load new contact information into the system.