Microsoft Dynamics 365 Supply Chain Management Functional Consultant Expert — Question 249

A company uses the asset management module in Dynamics 365 Supply Chain Management. The company has four conveyer systems in the warehouse. A robotic crane moves pallets of products to the conveyer line. Each robotic crane and conveyer line is considered a multilevel asset.

A work order arrives for a conveyer system. A technician completing the work order observes that the robotic crane needs a repair. The technician is not qualified to work on the robotic crane.

You need to ensure that the robotic crane is repaired.

Which two options should you configure? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Create a manual work order.
• B. Update the work order lifecycle state.
• C. Calculate capacity load with the level field set to 0.
• D. Calculate capacity load with the level field set to 1.
• E. Create a related work order.

Correct answer: A, E

Explanation

Creating a manual work order (A) allows for an independent request to fix the robotic crane since the technician cannot perform the repairs. Additionally, creating a related work order (E) links the repair task directly to the original work order without altering it. The other options do not directly address the need for the crane repair, either by changing its state or calculating capacity, which are irrelevant in this scenario.