Microsoft Dynamics 365 Supply Chain Management Functional Consultant Expert — Question 203

A manufacturing company is implementing the service management features for Dynamics 365 Supply Chain Management. The company has two legal entities: one for manufacturing and one for servicing and repairs.

The company manufactures a group of inventoried items for serialized devices at a single manufacturing location.

The items are used to service devices at a single servicing location.

The company has customers who must make an appointment at the servicing location at least once a year to have their devices inspected and serviced.

You need to configure a service object for this scenario.

What should you configure as a service object?

Answer options

Correct answer: D

Explanation

The correct answer is D because the service object needs to represent the annual services that are required for customer devices. Options A, B, and C do not directly address the need for a specific service object that focuses on the scheduled annual servicing appointments, making them unsuitable choices.