Microsoft Dynamics 365 Core Finance and Operations — Question 81

A company that uses Dynamics 365 Finance has a new data entry team.

The data entry team creates multiple records for a single contact.

You need to recommend methods to minimize creation of multiple contacts that are the same.

Which two options should you recommend? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

Correct answer: A, B

Explanation

The correct answers are A and B because enabling the Check for duplicate parameter helps prevent the creation of duplicate records, while checking for duplicates on the global address book list page allows users to review existing entries before adding new ones. Options C, D, and E do not directly address the issue of preventing duplicates in the contact records.