Microsoft Dynamics 365 Core Finance and Operations — Question 52

A company that sells, rents, and services heating, ventilation, and air conditioning (HVAC) systems implements Dynamics 365 Supply Chain Management.
When a maintenance request is created for a condenser unit, the request must be reviewed and approved before a work order is created. You must send both an email message and a text message to the reviewer for each maintenance request.
You need to configure the system.
Which two options should you configure? Each answer represents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

Correct answer: A, E

Explanation

The correct answers are A (Business events) and E (Power Automate flows) because Business events can trigger notifications, while Power Automate flows can automate the sending of both email and text messages. The other options do not specifically address the requirement for notifications and approvals in the maintenance request process.