Microsoft Dynamics 365 Customer Experience Analyst — Question 8

Your sales team lacks important information on the Opportunity Close form.
You need to update the form.
Which out-of-the-box role must you have?

Answer options

• A. Global administrator
• B. System administrator
• C. Sales manager
• D. System customizer

Correct answer: B

Explanation

The correct answer is B, as the System administrator role grants the necessary permissions to update forms in Dynamics 365. The Global administrator has broader permissions but may not have the specific focus required for form updates, while the Sales manager and System customizer roles do not have the same level of access for this task.