Microsoft Dynamics 365 Customer Experience Analyst — Question 10

A company has two departments. Each department uses only custom forms and views designed for each department. Currently, all users can view all forms and views.
The company wants to improve usability for its users.
You need to limit users to only individual department forms and views.
What should you do?

Answer options

• A. Create a model-driven app for each department.
• B. Use a hierarchy security model.
• C. Use security roles.
• D. Add an area for each department within the site map

Correct answer: C

Explanation

The correct answer is C, as using security roles allows you to define access permissions tailored to each department, effectively limiting users to their respective forms and views. Options A and D do not inherently provide the necessary restrictions on access, while option B does not specifically address the requirement of limiting access to forms and views based on department.