Microsoft Dynamics 365 Customer Insights – Data — Question 20

You consult for an organization that is implementing Dynamics 365 Customer Insights for the first time.

You are creating training materials for the organization and need to create a glossary of terms.

Which definition should you add to the glossary?

Answer options

• A. Tables - a configurable structure that forms the basis of the forms that compose the user interface of Dynamics 365 Customer Insights.
• B. Exports - a feature that allows ingestion of data from a wide variety of data sources external to the application.
• C. Activities - a feature that enables a user to define actions or events performed by customers or business contacts in ingested data.
• D. Predictions - a feature that predicts possible relationships between different tables you have ingested.

Correct answer: C

Explanation

The correct answer is C because 'Activities' specifically refers to the actions or events associated with customers or business contacts within the ingested data. Options A, B, and D describe other features of Dynamics 365 Customer Insights but do not pertain to the definition of activities, making them incorrect in this context.