Microsoft Dynamics 365 Field Service — Question 87

You need to configure the Microsoft Dynamics 365 Field Service mobile app to provide field technicians with access to custom entities.

What should you do?

Answer options

• A. Go to the mobile offline profile, and add the entity.
• B. Create a new role and assign it to the technicians.
• C. Add the entity to the site map of the Field Service mobile model-driven app.
• D. In the mobile offline profile, add a custom data filter to the entity.

Correct answer: C

Explanation

The correct answer is C because adding the entity to the site map of the Field Service mobile model-driven app ensures that technicians can easily access it within the app. Option A only modifies the offline profile, which does not guarantee access to the entity in the app interface. Option B involves role creation, but without including the entity in the site map, the technicians won't access it directly. Option D focuses on offline data filtering, which does not address the requirement for app access.