Microsoft Dynamics 365 Field Service — Question 78

Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app. You need to install this app for the technicians.

In order to run the initial tests, you install the mobile app and connect with the Sandbox environment to verify that everything is working as expected.

Now, you want to connect the mobile app to the Production environment.

Which two actions should you take? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Sign out, and then log in as your new production user.
• B. Stay logged in, and select Reconfigure to delete data and clear cache from your device.
• C. Go to the main menu, then select the Settings icon.
• D. Go to the main menu, then select the Person icon.

Correct answer: A, D

Explanation

The correct actions are to sign out and log in as the new production user (A) and to access the Person icon in the main menu (D) to manage user settings. Options B and C do not facilitate connecting to the Production environment, as they either maintain the current session or do not provide necessary user configuration options.