Microsoft Dynamics 365 Field Service — Question 74
You are configuring the schedule board so that dispatchers can:
1. see all resources on the schedule board at once, with no filtering based on resource type, internal and subcontractors.
2. quickly look at the board, and determine who is internal versus external.
You need to ensure dispatchers can see the resource type.
In which two places should you add the Resource Type field? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer options
- A. To Resource Details View
- B. To Resource Tooltips View
- C. To Resource Cell Template
- D. To Retrieve Resources Query
Correct answer: C, D
Explanation
The Resource Type field should be added to the Resource Cell Template (C) to ensure that it is visible directly on the schedule board where dispatchers will be looking. Additionally, adding it to the Retrieve Resources Query (D) allows the system to fetch and display the resource type data, ensuring all resources are accurately represented without filtering. The other options, A and B, do not directly impact the visibility of the resource types on the schedule board itself.