Microsoft Dynamics 365 Field Service — Question 47

You are implementing Dynamics 365 for Field Service.
Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
What should you suggest?

Answer options

• A. Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings.
• B. Update the Load Default Filters on the Schedule Assistant.
• C. Update the Starting Location to Organization Unit within Schedule Board Settings.
• D. Update the filter on the Scheduler core tool tips view.

Correct answer: D

Explanation

The correct answer is D because updating the filter on the Scheduler core tool tips view directly affects how resources are prioritized and located for work orders. Options A, B, and C do not specifically influence the nearest resource selection in the context of scheduling logistics.