Microsoft Dynamics 365 Field Service — Question 29

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates.
Does this meet the goal?

Answer options

Correct answer: B

Explanation

The correct answer is B because while the proposed configuration changes outline steps for setting up Resource Pay Types and assigning hourly rates, it does not ensure accurate cost capture for work order bookings. The lack of specific mechanisms to link these configurations directly to work order cost calculation means that additional steps may be necessary to achieve the goal.