Microsoft Dynamics 365 Field Service — Question 218

You need to enable Internet of Things (IoT) access for both resources and dispatchers.

Which two actions should you take? Each answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

Correct answer: C, D

Explanation

The correct actions are C and D because assigning access to IoT entities in the Field Service - Dispatcher role allows dispatchers to interact with IoT resources, and adding dispatchers to the Connected Field Service - Resources role provides them with the necessary permissions. The other options either do not address the needs of both resources and dispatchers or do not grant the required IoT access.