Microsoft Dynamics 365 Field Service — Question 182

You are implementing Dynamics 365 Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.

You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.

What should you suggest to the customer?

Answer options

• A. Update the Starting Location to Organization Unit on the Bookable Resource.
• B. Update the Resources Synchronization Timeout (in sec) within the Scheduling Parameters.
• C. Update the filter on the Scheduler resource tool tips view.
• D. Update the Load Default Filters on the Schedule Board.

Correct answer: A

Explanation

The correct answer is A because setting the Starting Location to Organization Unit on the Bookable Resource allows the scheduling assistant to determine the closest resource based on their proximity to the work order. The other options do not directly influence the location-based scheduling; they relate to synchronization settings or filters that do not affect resource location calculations.