Microsoft Dynamics 365 Marketing — Question 15

Your company wants to send out an SMS text message to confirm a customer's purchase using a real-time journey.

You need to set the correct designation type.

What should you do?

Answer options

• A. Within the real-time journey text message tile, set the designation to Transactional.
• B. Within the text messaging editor for Text Messages, set the designation to Transactional.
• C. Within the real-time journey text message tile, set the designation to Commercial.
• D. Within the text messaging editor for Text Messages, set the designation to Commercial.

Correct answer: B

Explanation

The correct answer is B because the text messaging editor for Text Messages is the appropriate place to set the designation to Transactional for SMS confirmations. Option A is incorrect because the real-time journey text message tile does not allow for this designation. Options C and D are also incorrect as they suggest using the Commercial designation, which is not suitable for purchase confirmations.