Microsoft Dynamics 365 Sales — Question 84

You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

User1 asks a user named User2 to assist with the opportunity while she is on vacation.

You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.

What should you do?

Answer options

• A. Grant User2 the stakeholder role.
• B. Share the record with User2.
• C. Instruct User2 to follow the record.
• D. Add User2 to the Owner team.

Correct answer: B

Explanation

The correct answer is B, as sharing the record allows User2 to access the opportunity without changing ownership. Granting a stakeholder role or adding User2 to the Owner team would alter ownership, and instructing User2 to follow the record does not provide necessary access to the opportunity details.