Microsoft Dynamics 365 Sales — Question 48

You cancel an order in Dynamics 365 Sales by mistake.
You need to mark the order status as fulfilled instead of cancelled.
What should you do?

Answer options

• A. Change the order status fulfilled.
• B. Activate the order and change the order status to fulfilled.
• C. Recreate the order.
• D. Add the products back in to the original order.

Correct answer: C

Explanation

The correct answer is C, as recreating the order allows you to start fresh and ensure that the status is set correctly to fulfilled. The other options do not provide a proper solution for changing the status from cancelled to fulfilled, as activating the order or adding products back does not rectify the original mistake.