Microsoft Dynamics 365 Sales — Question 30
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A customer recently visited one of your retail outlets. You created an opportunity for the customer for a large purchase.
The customer is now ready to complete the purchase.
You need to create a quote from the opportunity.
Solution: Qualify the opportunity.
Does the solution meet the goal?
Answer options
- A. Yes
- B. No
Correct answer: B
Explanation
The solution does not meet the goal because qualifying an opportunity is a step that typically occurs before a quote can be generated. To create a quote from an opportunity, the opportunity needs to be in a status that allows for quoting, which is not guaranteed by merely qualifying it. Thus, the correct answer is B.