Microsoft Power Platform + Dynamics 365 Core (legacy) — Question 21

You are a Dynamics 365 Customer Service administrator.
Clients report that documentation they receive from the organization often uses different logos and fonts.
You need to standardize branding for all internal Microsoft Word documents.
Which two templates can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. email
• B. article
• C. global
• D. page
• E. mail merge

Correct answer: A, D

Explanation

The correct answers are A and D because the 'email' and 'page' templates allow for the incorporation of standardized branding elements such as logos and fonts in Microsoft Word documents. The other options, like 'article', 'global', and 'mail merge', do not directly facilitate the standardization of branding in the same way as the email and page templates.