Microsoft Power Platform + Dynamics 365 Core (legacy) — Question 12

You are a Dynamics 365 for Customer Service developer. You import a solution that was exported from the Sandbox instance into the Production instance.
You receive errors during import.
You need to identify and resolve the errors.
What should you do?

Answer options

• A. Put in a service request to turn tracing on the servers.
• B. Download the log file and review the log file for errors. Fix the cause of the errors and reimport the solution.
• C. Export the solution from the Sandbox instance and re-import the solution into the Production instance.
• D. Open the solution.zip file and read the solution.xml file. Delete the lines in the file that cause the import errors.

Correct answer: B

Explanation

The correct answer is B because reviewing the log file provides specific details about the errors encountered during the import process, allowing for effective troubleshooting. Option A does not directly address the immediate need to resolve import errors, while option C could lead to the same errors being encountered again. Option D suggests a less effective method of manually editing the solution file, which is not recommended.