Microsoft Azure Architect Design (2020, legacy) — Question 65

You have an on-premises Active Directory forest and an Azure Active Directory (Azure AD) tenant. All Azure AD users are assigned an Azure AD Premium P1 license.
You deploy Azure AD Connect.
Which two features are available in this environment that can reduce operational overhead for your company's help desk? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Azure AD Privileged Identity Management policies
• B. access reviews
• C. password writeback
• D. Microsoft Cloud App Security Conditional Access App Control
• E. self-service password reset

Correct answer: C, E

Explanation

The correct answers, C (password writeback) and E (self-service password reset), are features that enable users to manage their own passwords, thus reducing the need for help desk intervention. Options A, B, and D do not directly assist with password management or self-service capabilities, making them less relevant for reducing operational effort for the help desk.