Microsoft Azure AI Fundamentals — Question 238

You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers.
Which two AI services should you use to achieve the goal? Each correct answers presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Azure Machine Learning
• B. Azure Bot Service
• C. Language Service
• D. Translator

Correct answer: B, C

Explanation

The Azure Bot Service is specifically designed to create and manage chatbots, making it essential for your requirement. The Language Service is crucial for understanding and processing natural language, which helps in providing accurate responses to users. Azure Machine Learning and Translator, while useful in their own contexts, do not directly address the need for a chatbot solution.