Azure Basics (legacy) — Question 20

A company extends Copilot in Microsoft Dynamics 365 Customer Service.
You need to recommend an automated application lifecycle management (ALM) process so that the Copilot components can be safely developed, tested, and promoted to production.
Which two actions should you include in the ALM process? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Use an unmanaged solution in production.
• B. Rebuild the agents in each environment.
• C. Use Microsoft Power Platform pipelines.
• D. Include the components in a solution.
• E. Store the agent transcripts in source control.

Correct answer: C, D

Explanation

Using Microsoft Power Platform pipelines (C) ensures a streamlined process for deploying changes across environments, while including the components in a solution (D) allows for better management and packaging of the components. The other options either suggest practices that are not safe for production environments or do not contribute effectively to the ALM process.