Windows Operating System Fundamentals — Question 14

Your roommate has a Windows 8.1 32-bit laptop and wants to upgrade it to Windows 10 64-bit.
What should you tell her about such upgrade?

Answer options

• A. You need to upgrade the existing operating system, preserving the files, applications, and settings.
• B. You need to perform a new installation. Files, applications, and settings will be deleted.
• C. You cannot upgrade Windows 8.1 32-bit to Windows 10 64-bit.
• D. You need to upgrade to Windows 8.1 64-bit and then upgrade to Windows 10 64-bit.

Correct answer: B

Explanation

The correct answer is B because a direct upgrade from a 32-bit version to a 64-bit version requires a fresh installation, which results in the deletion of existing files, applications, and settings. Options A, C, and D are incorrect as they either suggest preserving data during an incompatible upgrade or imply unnecessary steps that don't resolve the 32-bit to 64-bit transition issue.