OEM Manufacturing and Deployment for Windows 10 — Question 2

You are testing the push-button reset feature.
When you attempt to recover a computer, you discover that after each restart, the computer enters the Installing Windows phase.
You discover that a third-party antivirus application is captured in the customization package.
You need to modify the image to ensure that the push-button reset can complete successfully.
What should you do first?

Answer options

Correct answer: B

Explanation

The correct answer is B because it involves copying the necessary files from the Windows ADK and USMT, which is essential for modifying the image properly to avoid conflicts with the antivirus application. Option A is incorrect as it relates to state capture rather than image modification, while C incorrectly suggests modifying attributes without addressing the underlying issue. Option D is also not relevant since it deals with cleaning up images rather than modifying image contents for a successful reset.