Administering Microsoft System Center Configuration Manager and Cloud Services Integration — Question 19

You have a deployment of System Center Configuration Manager (Current Branch).
You need to ensure that help desk users can use the Configuration Manager console to remotely control Configuration Manager clients.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Add the help desk users to the local Administrators group on each client computer.
• B. Enable Remote Desktop on the client computers.
• C. Configure a client settings policy.
• D. Allow connections to TCP port 3389 on the client computers.
• E. Allow connections to TCP port 2701 on the client computers.

Correct answer: C, D

Explanation

The correct answer is C and D. Configuring a client settings policy (C) allows you to manage remote control settings effectively, while allowing connections to TCP port 3389 (D) is necessary for Remote Desktop Protocol (RDP) access. Options A and B are not required for this specific use case, and option E is not relevant to remote control capabilities in this context.