Configuring Windows Devices — Question 1

You administer computers that run Windows 10 Enterprise and are members of an Active Directory domain. The computers are encrypted with BitLocker and are configured to store BitLocker encryption passwords in Active Directory.
A user reports that he has forgotten the BitLocker encryption password for volume E on his computer. You need to provide the user a BitLocker recovery key to unlock the protected volume.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

Answer options

• A. Ask the user for his computer name.
• B. Ask the user to run the manage-bde-unlock E:-pw command.
• C. Ask the user for his logon name.
• D. Ask the user for a recovery keyID for the protected volume.

Correct answer: A, B

Explanation

The correct answers are A and B. Asking for the computer name helps you identify the specific device associated with the user, while instructing the user to run the manage-bde-unlock E:-pw command is necessary for unlocking the volume using the password. Options C and D are not directly relevant for providing the recovery key needed to unlock the volume.