Designing and Deploying Microsoft Exchange Server 2016 — Question 98

You have an Exchange Server 2016 organization.
Some users connect to their mailbox by using Microsoft Outlook 2016 for Mac.
Several users report that they fail to connect to their mailbox by using Outlook 2016 for Mac.
You verify that the Outlook 2016 users can connect successfully to their mailbox.
You suspect a configuration error on a virtual directory.
You need to identify which virtual directory is the most likely cause of the issue.
Which virtual directory should you identify?

Answer options

Correct answer: D

Explanation

The correct answer is EWS, which stands for Exchange Web Services, as it is specifically used for Outlook connectivity. Rpc and RpcWithCert are related to remote procedure calls, while mapi is used for messaging application programming interface connections, but they are not directly responsible for the Outlook 2016 for Mac connectivity issue.