Core Solutions of Microsoft Skype for Business 2015 — Question 25

You have a Skype for Business Server 2015 infrastructure that has Enterprise Voice enabled.
You need to ensure that users can place a call on hold, and can then retrieve the call later by dialing a number from any phone. The solution must ensure that if a call is on hold for four minutes, the call is automatically forwarded to the receptionist.
Which two actions should you perform? Each correct answer presents part of the solution.

Answer options

Correct answer: C, D

Explanation

The correct answers are C and D. Modifying the global voice policy (C) allows you to control call handling features, while creating a Call Park orbit (D) enables users to place calls on hold and retrieve them. The other options do not directly address the requirements for managing call hold and retrieval processes.