ISTQB Certified Tester Foundation Level v4.0 — Question 43

You are a functional tester, performing system testing of a flight reservation application. After logging into the system, you selected the “New Reservation” option on the main menu, and clicked the “Submit” button without making any changes to the default values on the screen.
The system charged your test credit card for $523.00 instead of the expected $1046.00. This happens every time you execute the test case. You are entering a defect into your system, and submitting it to development for correction.
Your defect report currently includes:

The date of the incident -
The identity of the tester who discovered the incident
The steps executed to cause the incident, noting 100% reproducibility
The impact on the system and the priority of the defect

The expected and actual results -
What information is missing from this defect report?

Answer options

• A. The test environment in which the test was executed
• B. Test case expected results
• C. The name of the developer who should have caught their error in unit testing
• D. Frequency of occurrence

Correct answer: A

Explanation

The missing information from the defect report is the test environment in which the test was executed, as it is critical for the development team to replicate the issue accurately. While the other options may provide useful context, they are not as essential for reproducing the defect as knowing the specific test environment.