ISTQB Certified Tester Foundation Level v4.0 — Question 18

You have just completed a retrospective at the end of a sprint. One of the developers raised an issue with defect reports not containing information about the configuration, data, and system being used when the failure occurred. When this happens, they reject the defect report and the tester has to update it and send it again. This sometimes takes three or four iterations to get all the information on the report. The test team will take this feedback and will improve the details included in the defect reports.
This is an example of which type of benefit for testing?

Answer options

• A. Increased test effectiveness / efficiency
• B. Team bonding and learning
• C. Improved quality of the test basis
• D. Increased quality of the test cases

Correct answer: A

Explanation

The correct answer is A because improving the details in defect reports directly contributes to more effective and efficient testing by reducing the number of iterations needed to resolve issues. The other options do not address the specific improvement in the defect reporting process that leads to better testing outcomes.