ISTQB Certified Tester Foundation Level (CTFL 2018) — Question 36

You are testing a mobile app that displays a person’s status in respect of Covid-19. There are five possibilities: Fully Vaccinated, Partly Vaccinated, Infected & Recovered, last Tested Positive or Last Tested Negative. You have found that, after receiving data about successful administration of a second injection, the person’s status has not changed from Partly Vaccinated to Fully Vaccinated, although it should have done. The project uses a popular proprietary defect management tool where you have drafted an incident report with the following information:

• Test id, test environment used and date/time of run.
• Expected and actual results with steps to reproduce.
• Severity level 4 (Critical – an entire functional area is unusable).
• Version data for the application under test and the testware that was used.

Which one of the following important items of information is missing?

Answer options

Correct answer: C

Explanation

The correct answer is C, as priority is essential for triaging the defect and determining how urgently it should be addressed. The other options, while potentially useful, do not hold the same level of importance in the context of the incident report, particularly for critical issues affecting functionality.