ISTQB Certified Tester Advanced Level – Test Analyst (CTAL-TA) — Question 41

Although usability is an important aspect for a new planning system, due to availability constraints, the usability evaluation shall be performed without users.

Which of the following is a usability technique that can be applied in this situation? (Choose all that apply.)

Answer options

• A. Usability review, e.g., heuristic evaluation
• B. Usability prototyping
• C. Usability survey
• D. Usability lab sessions

Correct answer: A

Explanation

The correct answer is A, as a usability review or heuristic evaluation can be conducted by experts without user involvement. Options B, C, and D all require direct user interaction, which is not possible in this scenario due to the constraints mentioned.