ISTQB Certified Tester Advanced Level – Test Analyst (CTAL-TA) — Question 4

You are testing a significant enhancement to the user interface design for a mortgage approval program, used internally by mortgage lenders.
There are many user roles involved in the process of reviewing and approving new mortgage applications. You have completed the testing that ensures the enhancements are functionally correct and you must now ensure that the enhanced user interface meets the needs of all user roles in a way that will be considered acceptable by them.
Which test technique would be MOST suitable for this next stage of testing?

Answer options

• A. Use Case testing.
• B. Pairwise.
• C. Boundary Value Analysis.
• D. Exploratory testing.

Correct answer: A

Explanation

Use Case testing is ideal for ensuring that the user interface meets the specific needs of different user roles, as it focuses on real-world scenarios and user interactions. While Pairwise and Boundary Value Analysis are useful for other testing aspects, they do not specifically address user role acceptance. Exploratory testing, although valuable for uncovering issues, does not provide the structured approach needed for validating role-specific requirements.