Certified Cloud Security Professional (CCSP) — Question 392

Whereas a contract articulates overall priorities and requirements for a business relationship, which artifact enumerates specific compliance requirements, metrics, and response times?

Answer options

• A. Service level agreement
• B. Service level contract
• C. Service compliance contract
• D. Service level amendment

Correct answer: A

Explanation

The correct answer, Service level agreement, clearly defines the specific compliance requirements and performance metrics agreed upon by the parties involved. The other options, such as Service level contract and Service compliance contract, may refer to broader agreements without the detailed metrics and response times specified in a Service level agreement.