Certified in Risk and Information Systems Control (CRISC) — Question 501

Which of the following is the MOST useful indicator to measure the efficiency of an identity and access management process?

Answer options

• A. Average time to provision user accounts
• B. Password reset volume per month
• C. Number of tickers for provisioning new accounts
• D. Average account lockout time

Correct answer: A

Explanation

The average time to provision user accounts is a key metric that directly reflects the efficiency of the identity and access management process. While password reset volume and account lockout times are important, they do not measure the speed and efficiency of account provisioning as effectively as option A does.