Certified in Risk and Information Systems Control (CRISC) — Question 468

When implementing a key performance indicator (KPI) for control performance monitoring, it is MOST important to:

Answer options

• A. define the unit of measurement
• B. define the target or planned value
• C. benchmark the target value against an industry standard
• D. define data sources and reporting frequency

Correct answer: B

Explanation

The correct answer is B, as establishing a clear target or planned value is essential for measuring performance against expectations. While defining the unit of measurement, benchmarking, and determining data sources are important, they are secondary to having a defined target that the KPI aims to achieve.