Certified in Risk and Information Systems Control (CRISC) — Question 204

Which of the following IT key risk indicators (KRIs) provides management with the BEST feedback on IT capacity?

Answer options

• A. Trends in IT resource usage.
• B. Increased resource availability.
• C. Trends in IT maintenance costs.
• D. Increased number of incidents.

Correct answer: A

Explanation

Option A is correct as trends in IT resource usage directly reflect how capacity is being utilized over time. The other options, while relevant, do not provide as direct an insight into capacity management; for instance, increased resource availability (B) does not indicate how effectively resources are being used, and trends in maintenance costs (C) and the number of incidents (D) are more about operational efficiency than capacity.