Certified in Risk and Information Systems Control (CRISC) — Question 1160

A significant issue has occurred while moving an upgraded core business application to the production environment. The specific cause is unknown, and the outage window is about to expire. Which of the following is the risk practitioner's BEST recommendation to the business owner?

Answer options

• A. Cut over to production despite the issue.
• B. Determine the root cause of the issue.
• C. Initiate a rollback to the last version.
• D. Extend the outage window.

Correct answer: C

Explanation

The best recommendation is to initiate a rollback to the last version to ensure stability and functionality while minimizing risk to the business. Cutting over to production despite the issue could lead to larger problems, while determining the root cause or extending the outage window does not provide an immediate solution to the ongoing issue.