COBIT 5 Foundation — Question 76

The alignment goal titled `Competent and motivated staff with mutual understanding of technology and business` is part of which IT balanced scorecard (BSC) dimension?

Answer options

• A. Customer
• B. Internal
• C. Learning and growth

Correct answer: C

Explanation

The correct answer is C, as the goal emphasizes the development of staff capabilities, which falls under the Learning and Growth dimension of the BSC. Options A and B do not relate to staff development; A focuses on customer satisfaction while B pertains to internal processes.