COBIT 5 Foundation — Question 71

Which practice would NOT help to encourage desired behavior in an enterprise?

Answer options

• A. Introducing a bonus scheme
• B. Communicating enforcement of policies
• C. Appointing business champions
• D. Publishing Escalation procedures

Correct answer: D

Explanation

Publishing escalation procedures does not directly influence or promote desired behavior among employees. In contrast, introducing a bonus scheme, communicating about policy enforcement, and appointing business champions actively engage and motivate employees to adhere to desired behaviors.