COBIT 5 Foundation — Question 57

The alignment goal titled `Knowledge, expertise and initiatives for business innovation` is aligned to which IT balanced scorecard (BSC) dimension?

Answer options

• A. Customer
• B. Learning and Growth
• C. Internal

Correct answer: B

Explanation

The correct answer is B, Learning and Growth, as this dimension focuses on developing knowledge and skills necessary for innovation. The other options, A (Customer) and C (Internal), pertain to different aspects of the business, such as customer satisfaction and internal processes, and do not specifically address the emphasis on knowledge and expertise.